Sapiens INSIGHT™ for Life Insurance - The Platform Layer
The platform layer intelligently uses standard, shared services that are required by all business layers.
The INSIGHT™ for L&P Insurance Platform delivers advanced business process management capabilities, giving both business and technical users control over their operations.
Our workflow, decision support, and straight-through processing (STP) capabilities seamlessly integrate multi-source inputs and guide users through even the most complex service and product management processes.
Workflow
Workflow automation manages the entire system's activities and process flow, facilitating the creation and maintenance of business processes within the Insurance Company:
- Task navigation
- Application navigation between the different modules
- Connectivity between functions such as Image Interface, Call Centre Interface, and individuals such as Agents, Clerks, Actuaries, and Management
- Administration of staff to-do lists
Business Rules Engine
This engine creates a rule-based environment, allowing both business and technical users to easily control their operations and respond to market conditions and other variations.
Business rules are the logical presentation of processes within the organisation, as defined by a business specialist, for direct and immediate implementation by the information system architect.
The business rules engine:
- Enables business users to develop, maintain and view business logic written in normal, structured English that is easy to read and understand.
- Exposes business logic to users.
- Enables business users to quickly respond to market needs by altering the business logic without requiring programming or intervention by technical people. A change in a Business Rule is in fact a change to Meta Data and therefore could be performed and controlled by users.
Information Management
Being a business workflow/process-based system, INSIGHT for L&P stores a wealth of data at the lowest level of granularity. This information repository can be accessed by external reporting tools to produce a broad range of business and operation reports.
It becomes a valuable data source for CRM, Portals, Internet sales, white labelling MIS and many other useful applications. It also provides centralised customer information across all product lines and sales channels to enable a unified customer view.
Interfaces and Infrastructures
Insurance carriers require that their various software systems speak with one another, making their interface and relevant infrastructures a vital focal point. INSIGHT ™ for L&P attains integration with external systems by using ePlatform, a Platform Suite of integrated, standards-based software infrastructure technologies. ePlatform includes:
- integration framework
- portal framework
- security framework
- enterprise application servers
It also connects and integrates applications, supporting an array of business processes.
