Infrastructure & Platform Management
Empowering companies to focus on core business objectives, eliminating IT bottlenecks, with our holistic, 24/7 support and maintenance services providing proactive management to meet your business needs
How we do it
- 24/7 Global Service Desk & Operations Control Center
- Service Management Governance, Backup & Multi-Geo Disaster Recovery
- SRE, Automation & Data Base Administration (DBA)
- Security Operations Center (SOC) Proactive Monitoring
Security Management
With a security ecosystem built into our core and the infrastructure to keep customers secure, including state-of-the-art advanced security technologies, research and testing on evolving threats
How we do it
- Enterprise-grade information security architecture
- 24/7 global protection / threat monitoring
- ITIL incident management
Cloud Migration & Operation
Offering four operating models, based on the customer’s preferred environment including on-premise, public cloud, private cloud and hybrid
How we do it
- Support tactical product launches within months and reduces IT spending
- Support pre-integration with leading third-party packaged solutions
- Complete system integration and services provide insurers a single URL to access a fully integrated solution
Application Development & Management
Streamlining operations so customers can focus on what matters most – their business; includes various offerings that apply to the customer layer
How we do it
- Focus on core business goals and reduce risks
- Service commitment and highest levels of operational efficiencies
- Better control and prediction of IT costs
Complementary Services
Sapiens provides a wide range of services to fully operate and thrive in today’s dynamic environment.
Program Delivery
Full spectrum from program management to training and handover, ensuring delivery of defined results
Business Services
Support insurers on planning and execution of a business transformation strategy, to realize the originally envisaged benefits