Services provided to customers during project implementation/delivery include:
System setup – Sapiens provides comprehensive system setup services for Sapiens ALIS installations and helps our customers’ IT units get their systems up and running quickly, easily and optimally. Regular and “on-the-job” training for the IT staff regarding installation, patch strategy, logs, etc. are included in these services.
Analysis and design – Sapiens provides analysis and design services to analyze business processes and user needs. These services enable us to better understand the implementation, as well as which business processes need to be adjusted. The usual outcome is a gap analysis document and functional design document that explain the implementation to business users, including the predicted outcome.
Development and configuration – Sapiens provides robust development and configuration services. We offer numerous tools, training sessions, phased development programs and more to ease implementation and customization. Sapiens’ configuration services enable quick and easy configuration.
Internal testing – internal testing can be provided to support your policy administration system (PAS) testing needs. Testing services can be performed remotely or onsite