Climate Change Strategies for Insurers

Eric Danis | Jun 18, 2019
A recent article in The New York Times warned that many of the world’s…
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Property & Casualty
Reinsurance

Fundamental Change in How Insurers Interact with Customers

Gil Maletski | Jun 12, 2019
My previous blog posts in this series highlighted natural language processing (NLP) technology, which…
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Customer Experience
Core Technology
Digitalization

Digital Transformation is a “Metamorphosis” Opportunity for Insurers

Amanda Rees | Jun 06, 2019
By now, most insurers understand the benefits of digital transformation. Although these projects are…
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Customer Experience
Core Technology
Digitalization
New Technology
Customer Experience

Insurers’ #1 Threat?

Eric Danis | May 14, 2019
Fifty-four (54) percent of insurers globally view fraud as their #1 threat! The harm…
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Digitalization
Cybersecurity

The Benefits of Voice Recognition Tech for Insurers

Gil Maletski | May 01, 2019
Chatbots and virtual assistants are shaking up the service sphere. By 2022, Gartner predicts…
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Customer Experience
Core Technology
Property & Casualty
Life, Pension & Annuity
New Technology

#7 Deadly Sin of P&C Policy Admin

John Pettit | Apr 22, 2019
Not expecting the unexpected (change management) is sin #7. (For the previous blog posts…
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Property & Casualty
Core Technology

5 Key Benefits of Chatbots and Virtual Agents

Gil Maletski | Apr 16, 2019
As the technology becomes more sophisticated, virtual assistants and chatbots will be able to…
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Customer Experience
Digitalization
New Technology
Customer Experience

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