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Posts By: Gil Maletski

Fundamental Change in How Insurers Interact with Customers

Gil Maletski | Jun 12, 2019
My previous blog posts in this series highlighted natural language processing (NLP) technology, which…
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Customer Experience
Core Technology
Digitalization

The Benefits of Voice Recognition Tech for Insurers

Gil Maletski | May 01, 2019
Chatbots and virtual assistants are shaking up the service sphere. By 2022, Gartner predicts…
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Customer Experience
Core Technology
Property & Casualty
Life, Pension & Annuity
New Technology

5 Key Benefits of Chatbots and Virtual Agents

Gil Maletski | Apr 16, 2019
As the technology becomes more sophisticated, virtual assistants and chatbots will be able to…
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Customer Experience
Digitalization
New Technology
Customer Experience

NLP’s Revenue Potential & Practical Insurance Applications

Gil Maletski | Mar 26, 2019
Natural language processing (NLP) technology, which enables computers to understand and process human languages,…
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Customer Experience
Digitalization
Property & Casualty
Life, Pension & Annuity
New Technology

Additional Main Benefits of Cloud Computing and Managed Services for Insurers

Gil Maletski | Sep 12, 2018
My previous blog post detailed three advantages of cloud computing and managed services for…
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Digitalization
Core Technology
New Technology
Cybersecurity

Main Benefits of Cloud Computing and Managed Services for Insurers

Gil Maletski | Aug 14, 2018
While concerns do exist over some areas of the cloud, such as security, the…
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Digitalization
New Technology
Customer Experience

Cloud Computing and Managed Services for Insurers

Gil Maletski | Jul 15, 2018
Challenges Facing Today’s Insurers Insurers are not unique among businesses in the world in…
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Digitalization
Core Technology
New Technology

What are the Benefits of Cloud Managed Services?

Gil Maletski | Jun 25, 2018
Using cloud managed services, organizations can add to their existing competencies or replace costly…
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New Technology

Necessary Infrastructure to Benefit from Machine Learning

Gil Maletski | Jun 06, 2018
As with so many other of insurers’ initiatives/goals, possessing a modern, innovative policy administration…
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Digitalization
Property & Casualty
New Technology

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