Blog Category: Customer Experience

“Cool” Customer Engagement for Insurance

Erica Moe | Jun 28, 2017
As I wrote in my Sapiens eBook, Engage in a Winning Strategy!, life insurance…
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Digitalization
Life, Pension & Annuity
Customer Experience

Starbucks Over Saving Bucks for Retirement?

Yaffa Cohen-Ifrah | Jun 06, 2017
It became national news in America when a survey found that millennials value their…
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Customer Experience

3 Ways U.S. Insurers Can Prepare for President Trump

Eric Danis | Jan 04, 2017
With President-elect Donald Trump’s inauguration quickly approaching, U.S. health insurers are increasingly wondering how…
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Core Technology
New Technology
Customer Experience

Omni-Channel and the Data Connection

Richard Walker | Dec 07, 2016
Omni-channel is about much more than offering consumers different ways of getting in touch.…
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Digitalization
Property & Casualty
Customer Experience

6 Insurer Strategies for Success

Yaffa Cohen-Ifrah | Oct 05, 2016
What can insurers do to effectively compete in today’s complex and rapid marketplace? Based…
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Digitalization
New Technology
Customer Experience

Pokémon Go’s Potential for Insurers

Eric Danis | Jul 21, 2016
Even insurers have gotten caught up in the hysteria surrounding Pokémon Go, a free-to-play…
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New Technology
Customer Experience

“You Don’t Say ‘NO’”

Wayne Te Paa | Oct 20, 2015
“You don’t say ‘no,’” said one of Australia’s leading life insurer executives at Sapiens’…
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New Technology
Customer Experience

Blurred Lines…

Tim Crossley | Aug 10, 2015
I bumped into an industry colleague on the tube tonight who works for a…
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Core Technology
New Technology
Customer Experience

Europe’s Protection Gap Problem

Stuart Hayman | Jul 23, 2015
The Old Model Is Broken There is a disability income insurance gap of approximately…
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Life, Pension & Annuity
Customer Experience

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