nexible: Motor Insurance with a High Focus on Customers and Automation
A long-standing and trusting partnership connects us with nexible GmbH. nexible was founded as a subsidiary of ERGO 2017 in Düsseldorf and is located only a few kilometres away from the Sapiens Deutschland (sum.cumo) offices. Car insurance is finally given a new, digital and innovative face and the possibilities of digitalisation are accessible to customers.
In cross-company agile teams, our developers worked together with nexible experts to create solutions for digital car insurance products in Germany and Austria. The fact that a large number of car drivers have already been convinced by nexible shows that we are fast, innovative and hit the right way at the right time. With their positioning as a digital and flexible insurer, especially digital-savvy customers were reached and convinced to buy a policy. The market entry in to Austria was quick.
Thanks to the rapid scaling and expansion of our SCIP platform (“sum.cumo Insurance Platform”), the application could be adapted for local requirements and requested special features. The initial go-live package was already completed at the end of 2018. This enabled us to learn a lot from and about each other, intensifying our cooperation and strengthening our relationship within our development partnership. In order to keep up the pace, we worked on our tech stack in a cross-tool manner, bringing our know-how in the area of automation and digital solutions for the front and back end into the strategic work. The extension of our GraphQL interfaces enables us to connect new services with our existing data system in a perfectly fitting way. We have already integrated a large number of external partners into the technical processes and have a fully digital claims reporting system.
The SCIP platform is now used by insurers and underwriters in Germany, Austria and Switzerland. It enables a high degree of back-office automation, supports modern front-ends and is consistently based on internet technologies and architecture models. Internal data on customers, contracts, products, claims or sales partners are available in real time. It is also possible to integrate external data sources into the system as required.
Facts
- nexible is a successful corporate startup of ERGO Digital Ventures in Germany
- nexible is currently scaling up its motor insurance introduced in 2016
- nexible gained customers through online sales channels within Germany and Austria
- High degree of automation along the whole value chain including fully digital communication with the customers
- sum.cumo has been assisting nexible as its exclusive partner for technology since 2016
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Volker Növermann Volker is part of sum.cumo, the subsidiary of Sapiens, since September 2018 and supports the crew as project manager and digital consultant. He organises and coordinates the operative business with his heart and soul, ensuring consistently high quality and detecting errors before they happen. Project controlling, accounting, planning and budgeting are just some of his tasks. Every day, Volker masters the balancing act of balancing out different interests and points of view - and he manages to do it quite well. Before joining sum.cumo, Volker worked for TÜV Rheinland and as a working student for MSV Duisburg.