7 Top Tools for Fighting Fraud
My first posts in this series looked at how fraud is delivering a hard…
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Core Technology
Digitalization
Property & Casualty
Obstacles to Fighting Insurance Fraud
Insurers are obviously super motivated to reduce instances of fraud that are draining their…
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Core Technology
Cybersecurity
Digitalization
Life, Pension & Annuity
Property & Casualty
Climate Change Strategies for Insurers
A recent article in The New York Times warned that many of the world’s…
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Property & Casualty
Reinsurance
Fundamental Change in How Insurers Interact with Customers
My previous blog posts in this series highlighted natural language processing (NLP) technology, which…
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Core Technology
Customer Experience
Digitalization
Digital Transformation is a “Metamorphosis” Opportunity for Insurers
By now, most insurers understand the benefits of digital transformation. Although these projects are…
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Core Technology
Customer Experience
Customer Experience
Digitalization
New Technology
Insurers’ #1 Threat?
Fifty-four (54) percent of insurers globally view fraud as their #1 threat! The harm…
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Cybersecurity
Digitalization
The Benefits of Voice Recognition Tech for Insurers
Chatbots and virtual assistants are shaking up the service sphere. By 2022, Gartner predicts…
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Core Technology
Customer Experience
Life, Pension & Annuity
New Technology
Property & Casualty
#7 Deadly Sin of P&C Policy Admin
Not expecting the unexpected (change management) is sin #7. (For the previous blog posts…
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Core Technology
Property & Casualty
5 Key Benefits of Chatbots and Virtual Agents
As the technology becomes more sophisticated, virtual assistants and chatbots will be able to…
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Customer Experience
Customer Experience
Digitalization
New Technology
