Posts tagged with: Customer Experience

Two Interesting Acquisitions by McDonald’s

Eric Danis | Oct 10, 2019
Every once in a while, it’s interesting to take a look at McDonald’s, to…
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Customer Experience
Digitalization
New Technology
Decision Management

Fundamental Change in How Insurers Interact with Customers

Gil Maletski | Jun 12, 2019
My previous blog posts in this series highlighted natural language processing (NLP) technology, which…
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Customer Experience
Core Technology
Digitalization

The Benefits of Voice Recognition Tech for Insurers

Gil Maletski | May 01, 2019
Chatbots and virtual assistants are shaking up the service sphere. By 2022, Gartner predicts…
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Customer Experience
Core Technology
Property & Casualty
Life, Pension & Annuity
New Technology

The NLP Trend IS Coming Fast…

Zvika Delman | Feb 27, 2019
A digital evolution is definitely underway, but many in the insurance industry still heavily…
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Customer Experience
Digitalization
Property & Casualty
Life, Pension & Annuity
New Technology

Major Trends Shaping Automated Claims Management

Lilia Vaserman | Dec 11, 2018
The Internet of Things (IoT). Artificial Intelligence (AI). Machine Learning. Drones. These are some…
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Property & Casualty
New Technology
Customer Experience

Tips for Turning Medical Malpractice Complexity into Opportunity

John Pettit | Nov 14, 2018
Medical malpractice requirements are driving interest in P&C platforms. For instance, Sapiens recently announced…
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Core Technology
Medical Malpractice

Cloud Computing and Managed Services for Insurers

Gil Maletski | Jul 15, 2018
Challenges Facing Today’s Insurers Insurers are not unique among businesses in the world in…
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Digitalization
Core Technology
New Technology

The Business Benefits of Continuous Underwriting for Insurers

Erica Moe | Jan 10, 2018
Continuous underwriting offers a wealth of benefits to life insurers. Value Propositions A report…
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Digitalization
Life, Pension & Annuity
New Technology

3 “Generation Z” Takeaways for Insurers

Yaffa Cohen-Ifrah | Nov 28, 2017
A relatively recent Automotive News article contained an interesting quote about a demographic shift that is…
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Digitalization
New Technology
Customer Experience

Selfies Set to Revolutionize Life Insurance Underwriting?

Erica Moe | Jul 05, 2017
Many of us find looking at other people’s selfies to be annoying. One survey…
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Digitalization
Life, Pension & Annuity
New Technology
Customer Experience

Two Tips to Help Insurers Succeed with Virtual Reality

Eric Danis | Jun 14, 2017
Insurers are intrigued by virtual reality (VR) and some of them are already benefitting…
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Digitalization
New Technology

Blockchain’s Potential for the Insurance Industry

Zvika Delman | Feb 16, 2017
The use of blockchain in the insurance field is still in its infancy, but…
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New Technology

The Key to Closing the Book on ‘Poor Practices’

Stuart Hayman | Dec 21, 2016
The Financial Conduct Authority (FCA) has criticised UK firms for their treatment of closed-book…
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Book Consolidation

Two Unexpected Benefits of Customer Engagement

Erica Moe | Nov 09, 2016
A Marketforce survey found that personalized experience (84 percent of respondents) and delivering a…
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Life, Pension & Annuity

It’s Time for Digitalized Health Insurance

Eric Danis | Oct 27, 2014
Pawel Stefanski, value creation executive with IBM Global Insurance Industry, said insurers can’t continue…
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Digitalization
Property & Casualty
Life, Pension & Annuity

An “Outside” Look at Retirement Services

Ron Karam | Sep 23, 2014
Not everyone shares my passion for the outdoors. I enjoy pushing myself during outdoor…
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Uncategorized

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