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insurance
Posts tagged with: insurance
Technology: Creating New Habits in an Era of Unpredictability
Michael Desrochers | Feb 22, 2021
How will you adapt for 2021? The day-to-day nature of work has changed for…
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Digitalization
New Technology
Workers' Compensation
Getting Rid of the Schedule F Headache
Craig Robinson | Feb 18, 2021
The NAIC Schedule F is how a US insurance company reports its reinsurance transactions…
Read More >>
Reinsurance
How to Attract Returning Life Customers
Dave Punter | Feb 15, 2021
In my last blog, we considered the requirements and demeanour of individuals entering the…
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Digitalization
Life, Pension & Annuity
New Technology
Digital Acceleration: Agents Are Customers Too
Jennifer Smith | Feb 11, 2021
Celent’s recently published “2021 Annual CIO Survey Results: North American Life Insurance Priorities and…
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Digitalization
Life, Pension & Annuity
New Technology
Technology is Future Ready - Are P&C Insurers?
Nikki Dugan | Feb 08, 2021
If the P&C industry had a show, equivalent to the annual Consumer Electronics Show…
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Core Technology
Digitalization
New Technology
Property & Casualty
COVID-19 into 2021 and Grace Periods or Other Relief in the Insurance Market
Sharlea Taft | Jan 28, 2021
In 2020, Americans who suffered financially due to COVID-19 may have found relief for…
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Financial & Compliance
What Does 2021 Have in Store for the Reinsurance Market?
Sigal Biran Nagar | Jan 21, 2021
An effective reinsurance program is paramount to an insurer’s success. Reinsurance is often one…
Read More >>
Reinsurance
New Emerging Life & Pension Customers Post COVID-19
Dave Punter | Jan 18, 2021
The dramatic and rapid appearance of COVID-19 saw a reversal in the growth of…
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Customer Experience
Life, Pension & Annuity
Open Insurance and the API Economy
Tim Crossley | Jan 11, 2021
What is ‘open insurance’? According to Accenture, Open insurance is “the practice of insurers…
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Core Technology
Customer Experience
Digitalization
NAIC Considerations for Year End
Sharlea Taft | Dec 14, 2020
The insurance industry in the age of COVID-19 has seen challenges in a variety…
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Financial & Compliance
Looking for the Silver Lining of 2020
Colleen Wells | Dec 13, 2020
This time of year is always a time of reflection. 2020 is no different. …
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Core Technology
Customer Experience
Digitalization
New Technology
The Age of Insurance APIs
Nikki Dugan | Dec 07, 2020
Insurance has been evolving since it began, way back in the 2nd and 3rd…
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Core Technology
Customer Experience
Digitalization
Property & Casualty
5 Ways Next-Gen Insurers Can Be Truly Customer-Centric
Alex Zukerman | Dec 03, 2020
The insurance industry has been embracing digital transformation in varying degrees for several years.…
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Customer Experience
Digitalization
Life, Pension & Annuity
Property & Casualty
Value of Business Intelligence for Workers’ Compensation
Michael Desrochers | Nov 30, 2020
Reuters estimates that the global business intelligence market is expected to grow to $29.48…
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Workers' Compensation
Why CDC Pensions are Attracting Your Customers
Dave Punter | Nov 19, 2020
In the UK, the dispute between Royal Mail and CWU over future pension provision…
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Core Technology
Digitalization
Life, Pension & Annuity
Lessons Learned from Insurtech
David Clamp | Nov 17, 2020
The World Economic Forum describes this period of disruptive technology as the fourth industrial…
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Core Technology
Customer Experience
Digitalization
Life, Pension & Annuity
Property & Casualty
What Does “Digital Transformation” Really Mean?
Bryan Falchuk | Nov 09, 2020
The insurance industry has been under a great deal of transformative pressure lately, primarily…
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Core Technology
Digitalization
Cultivating Safety in the Workplace
Michael Desrochers | Nov 02, 2020
An open-minded approach to engage (employer to employee) According to the U.S. Bureau of…
Read More >>
Workers' Compensation
The Shift in Group Life & Pension in Europe
Dave Punter | Oct 29, 2020
In the past, group and individual life and pension funds have been a steady…
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Core Technology
Life, Pension & Annuity
Respond. Recover. Thrive.
Hillary Gordon | Oct 22, 2020
“The greatest danger in times of turbulence is not turbulence itself, but to act…
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Core Technology
Digitalization
Property & Casualty
Back to the Future with Smart Core Systems
Colleen Wells | Oct 19, 2020
In my last blog, I shared 4 things that a modern PAS needs. Insurance…
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Core Technology
Digitalization
Property & Casualty
Can Insurers Mitigate Brexit with Next-Gen Technology?
Amanda Rees | Oct 15, 2020
According to a 2019 Digital Insurance report: “As much as £61 billion of business…
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Core Technology
Digitalization
Life, Pension & Annuity
Property & Casualty
The Evolution of Smart Core Systems
Colleen Wells | Sep 17, 2020
We continue to think about the ongoing impact of COVID-19 across industries. There hasn’t…
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Core Technology
Digitalization
Property & Casualty
Insurance Mania
Alex Zukerman | Sep 08, 2020
Opening my LinkedIn feed some days ago and I couldn’t help but notice it…
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Core Technology
Digitalization
Life, Pension & Annuity
Property & Casualty
Insurers and Innovation
Evelyn Pineros | Aug 20, 2020
The word innovation is everywhere: in technology, in industries, in products and services, markets,…
Read More >>
Digitalization
Property & Casualty
nexible: Motor Insurance with a High Focus on Customers and Automation
Volker Növermann | Aug 17, 2020
A long-standing and trusting partnership connects us with nexible GmbH. nexible was founded as…
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Digitalization
Property & Casualty
Uncategorized
The Need to Recalibrate is Now
Michael Desrochers | Aug 11, 2020
Even in our everyday routines, the time arrives when we need to recalibrate something.…
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Medical Professional Liability
Property & Casualty
How Not to Fear the Cloud
Hillary Gordon | Jul 30, 2020
Have you made purchases on Amazon? Searched for something on Google? Watched a pet…
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Managed Services
New Technology
“It’s Kind of Fun to Do the Impossible”
Colleen Wells | Jul 27, 2020
“It’s Kind of Fun to Do the Impossible” -Walt Disney Since March we’ve been…
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Core Technology
Digitalization
Uncategorized
Customers are Always Key
John Pettit | Jul 21, 2020
As I discussed in my previous blog post 3 Key Characteristics of a Next-Gen…
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Core Technology
Customer Experience
Property & Casualty
Uncategorized
The UK Furlough Scheme’s Surprising Effect on Insurers & Pensions
Dave Punter | Jul 16, 2020
The UK “furlough scheme,” a wage subsidy for more than nine million workers affected…
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Life, Pension & Annuity
Do Netflix, But DON’T Chill
Hillary Gordon | Jul 09, 2020
The Blockbuster vs. Netflix competition is instructive for the predicament COVID-19 (coronavirus) has posed…
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Customer Experience
Cybersecurity
Digitalization
Managed Services
Avoid the Configuration Confusion
Evelyn Pineros | Jun 04, 2020
Many software insurance vendors heavily push the concept of “configuration,” but what does that…
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Core Technology
Property & Casualty
Pre-COVID-19 Trends in the PAS Market
John Pettit | Jun 02, 2020
The insurance market was evolving quickly even before the COVID-19 outbreak. It’s worthwhile to…
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Core Technology
Coronavirus
Digitalization
Property & Casualty
Digital Will Outlast Corona
Colleen Wells | May 28, 2020
Sixty percent (60%) of insurance consumers don’t have the patience to fill out and…
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Core Technology
Customer Experience
Digitalization
Omnichannel is Alive and Necessary
Colleen Wells | May 13, 2020
COVID-19 has highlighted the absolute necessity of digital capabilities for insurers, but we’ve found…
Read More >>
Customer Experience
Digitalization
Property & Casualty
2 More PAS Key Qualities
John Pettit | May 05, 2020
My previous blog post highlighted three key characteristics of a next-generation policy administration system.…
Read More >>
Core Technology
Customer Experience
Digitalization
Property & Casualty
The Insurance Answer Now & Later
Colleen Wells | Apr 30, 2020
Shortly before COVID-19 (coronavirus) shut down industry meetups, I attended an enjoyable insurtech event…
Read More >>
New Technology
Property & Casualty
Digital Dominates But Doesn’t Have to be Daunting
Colleen Wells | Apr 22, 2020
Digital was already a dominant trend in insurance (and across all verticals) and COVID-19…
Read More >>
Coronavirus
Digitalization
Life, Pension & Annuity
Property & Casualty
Uncategorized
3 Modernization Options for Insurers
Colleen Wells | Apr 07, 2020
The global outbreak of coronavirus has exposed an unpleasant truth: many insurers are stuck…
Read More >>
Core Technology
Coronavirus
Property & Casualty
P&C News Update #2: The Corona Conundrum
Colleen Wells | Apr 01, 2020
COVID-19 (coronavirus) has presented insurers of all types with a difficult conundrum – they…
Read More >>
Coronavirus
Property & Casualty
Coronavirus Raises Workers’ Compensation Concerns
Michael Desrochers | Mar 26, 2020
The COVID-19 (coronavirus) outbreak is significantly impacting the workplace and the global economy, raising…
Read More >>
Coronavirus
Workers' Compensation
The Dilemmas European Life Insurers Are Facing
Dave Punter | Mar 25, 2020
My previous blog post looked at some of the tough dilemmas European life insurers…
Read More >>
Coronavirus
Life, Pension & Annuity
Coronavirus Forces Tough Decisions for European Life Insurers
Dave Punter | Mar 24, 2020
COVID-19 (coronavirus) is rampaging throughout Italy: more than 5,500 Italians are testing positive every…
Read More >>
Coronavirus
Life, Pension & Annuity
How Severely Will Coronavirus Impact Life Insurers?
Jennifer Smith | Mar 23, 2020
COVID-19 (coronavirus) is wreaking havoc around the globe: non-essential businesses and schools have been…
Read More >>
Life, Pension & Annuity
Major Coronavirus News for P&C Carriers
Colleen Wells | Mar 19, 2020
The COVID-19 (coronavirus) global outbreak is obviously a fluid and evolving situation: anyone who…
Read More >>
Coronavirus
Property & Casualty
Hurry Up and Wait...for Your Self-Service Portal
Dave Punter | Mar 16, 2020
A recent article in Insurance Thought Leadership by Kseniya Yurevich notes that 88 percent…
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Core Technology
Customer Experience
Digitalization
New Technology
How Insurers Can Win Over Gen Z Consumers
Stuart Hayman | Mar 11, 2020
The “experience economy” is here. It’s fundamentally changing how companies go to market, influence…
Read More >>
Core Technology
Customer Experience
Digitalization
Life, Pension & Annuity
New Technology
“The Kobe Bryant Effect” on Insurance
Eric Danis | Mar 10, 2020
The tragic deaths of NBA legend Kobe Bryant, his daughter and seven others in…
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Life, Pension & Annuity
How Insurers Can Cope with Corona
Ori Sarid | Feb 25, 2020
Insurers around the globe are obviously closely watching the various outbreaks of the coronavirus.…
Read More >>
Digitalization
Life, Pension & Annuity
New Technology
Property & Casualty
Generation Z’s Uniqueness
Stuart Hayman | Feb 03, 2020
In my last blog post, Age isn’t just a number for insurers, we looked…
Read More >>
Core Technology
Customer Experience
Digitalization
Life, Pension & Annuity
Top 10 Blog Posts of 2019
Hillary Gordon | Dec 30, 2019
What were our blog readers most interested in reading in 2019? See our most…
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Core Technology
Core Technology
Digitalization
Property & Casualty
Reinsurance
Sapiens Corporate
Business or IT Perspective?
Colleen Wells | Nov 20, 2019
Implementing a new policy administration system (PAS) is much more than an IT project.…
Read More >>
Core Technology
Digitalization
Property & Casualty
The Case to Replace
John Pettit | Nov 06, 2019
The Decision to Replace Isn’t Trivial Deploying a new property & casualty (P&C) policy…
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Core Technology
Digitalization
Property & Casualty
5 Business Benefits for P&C Carriers
John Pettit | Sep 16, 2019
My previous blog post looked at the obstacles preventing some property & casualty (P&C)…
Read More >>
Core Technology
New Technology
Property & Casualty
What’s Happening to the Insurtechs?
Ori Sarid | Sep 03, 2019
Something very interesting happened to insurtech in 2018, according to Deloitte: “While the number…
Read More >>
Digitalization
New Technology
AM Best’s Innovation Criteria for Insurers
Eric Danis | Aug 07, 2019
For years, Sapiens has urged insurers to embrace digital transformation and innovation, so that…
Read More >>
Core Technology
Digitalization
New Technology
The Engine That Powers Insurtech
Steve Ellis | Jul 23, 2019
Insurers today are constantly monitoring new insurtech and trying to benefit. To quote from…
Read More >>
Core Technology
Digitalization
Life, Pension & Annuity
Property & Casualty
Obstacles to Fighting Insurance Fraud
Eric Danis | Jun 25, 2019
Insurers are obviously super motivated to reduce instances of fraud that are draining their…
Read More >>
Core Technology
Cybersecurity
Digitalization
Life, Pension & Annuity
Property & Casualty
Climate Change Strategies for Insurers
Eric Danis | Jun 18, 2019
A recent article in The New York Times warned that many of the world’s…
Read More >>
Property & Casualty
Reinsurance
Fundamental Change in How Insurers Interact with Customers
Gil Maletski | Jun 12, 2019
My previous blog posts in this series highlighted natural language processing (NLP) technology, which…
Read More >>
Core Technology
Customer Experience
Digitalization
Digital Transformation is a “Metamorphosis” Opportunity for Insurers
Amanda Rees | Jun 06, 2019
By now, most insurers understand the benefits of digital transformation. Although these projects are…
Read More >>
Core Technology
Customer Experience
Customer Experience
Digitalization
New Technology
Insurers’ #1 Threat?
Eric Danis | May 14, 2019
Fifty-four (54) percent of insurers globally view fraud as their #1 threat! The harm…
Read More >>
Cybersecurity
Digitalization
#6 DEADLY SIN OF P&C POLICY ADMIN
John Pettit | Apr 08, 2019
Failing to anticipate a rules governance mechanism for managing changes is a MAJOR policy…
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Core Technology
Property & Casualty
NLP’s Revenue Potential & Practical Insurance Applications
Gil Maletski | Mar 26, 2019
Natural language processing (NLP) technology, which enables computers to understand and process human languages,…
Read More >>
Customer Experience
Digitalization
Life, Pension & Annuity
New Technology
Property & Casualty
The NLP Trend IS Coming Fast…
Zvika Delman | Feb 27, 2019
A digital evolution is definitely underway, but many in the insurance industry still heavily…
Read More >>
Customer Experience
Digitalization
Life, Pension & Annuity
New Technology
Property & Casualty
#4 DEADLY SIN OF P&C POLICY ADMIN
John Pettit | Feb 11, 2019
If you’ve missed the first few blog posts in this series, we’ve been covering…
Read More >>
Core Technology
Property & Casualty
Major Trends Shaping Automated Claims Management
Lilia Vaserman | Dec 11, 2018
The Internet of Things (IoT). Artificial Intelligence (AI). Machine Learning. Drones. These are some…
Read More >>
Customer Experience
New Technology
Property & Casualty
#2 Deadly Sin of P&C Policy Admin (Single Product Focus)
John Pettit | Dec 04, 2018
Designing a solution from within the context of a single product. My previous blog…
Read More >>
Uncategorized
Future Reinsurance Trends with BI Tools
Eric Danis | Nov 27, 2018
Our resident expert and reinsurance product manager, Martin Greenberg, explains about the characteristics of…
Read More >>
Reinsurance
Tips for Turning Medical Malpractice Complexity into Opportunity
John Pettit | Nov 14, 2018
Medical malpractice requirements are driving interest in P&C platforms. For instance, Sapiens recently announced…
Read More >>
Core Technology
Medical Malpractice
Reinsurers need an end-to-end system
Eric Danis | Nov 01, 2018
I recently sat down with Martin Greenberg, Reinsurance Product Manager at Sapiens, to talk…
Read More >>
Reinsurance
The Tremendous Potential of Automated Claims
Lilia Vaserman | Oct 23, 2018
Property and casualty (P&C) providers are working hard to automate claims or make them…
Read More >>
Core Technology
Digitalization
New Technology
Property & Casualty
8 Cyber Insurance Challenges
Alex Zukerman | Sep 25, 2018
Insurers working to provide their customers with adequate cyber coverage must overcome a slew…
Read More >>
Cybersecurity
New Technology
Lowering the Cost of Medical Malpractice for Insurers
John Pettit | Sep 17, 2018
The possibility of a medical malpractice lawsuit raises costs for hospitals, according to researchers…
Read More >>
Digitalization
Medical Malpractice
Property & Casualty
Additional Main Benefits of Cloud Computing and Managed Services for Insurers
Gil Maletski | Sep 12, 2018
My previous blog post detailed three advantages of cloud computing and managed services for…
Read More >>
Core Technology
Cybersecurity
Digitalization
New Technology
Insurers Are Vulnerable to Cyber Attacks
Alex Zukerman | Sep 03, 2018
Hackers are tempted to perpetrate cyber attacks against insurers and such attacks have the…
Read More >>
Cybersecurity
Digitalization
New Technology
Main Benefits of Cloud Computing and Managed Services for Insurers
Gil Maletski | Aug 14, 2018
While concerns do exist over some areas of the cloud, such as security, the…
Read More >>
Customer Experience
Digitalization
New Technology
Only 20% of Insurance CEOs Feel Prepared for Cyber Attacks
Alex Zukerman | Aug 06, 2018
Before insurers can offer effective coverage to their own customers, they must ensure that…
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Cybersecurity
Digitalization
New Technology
Insurers are Targets for Cyber Hackers
Alex Zukerman | Jul 24, 2018
An insurance provider in the EMEA region experienced every insurer’s worst nightmare in June…
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Cybersecurity
Digitalization
New Technology
Cloud Computing and Managed Services for Insurers
Gil Maletski | Jul 15, 2018
Challenges Facing Today’s Insurers Insurers are not unique among businesses in the world in…
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Core Technology
Digitalization
New Technology
What are the Benefits of Cloud Managed Services?
Gil Maletski | Jun 25, 2018
Using cloud managed services, organizations can add to their existing competencies or replace costly…
Read More >>
New Technology
Necessary Infrastructure to Benefit from Machine Learning
Gil Maletski | Jun 06, 2018
As with so many other of insurers’ initiatives/goals, possessing a modern, innovative policy administration…
Read More >>
Digitalization
New Technology
Property & Casualty
3 More Machine Learning Benefits for Insurance Companies
Gil Maletski | May 17, 2018
My previous blog post in this series highlighted three machine learning business benefits for…
Read More >>
New Technology
Digital Transformation: Core is More!
Jerry Whetnall | May 03, 2018
We’ve Gone Fully Digital In these exciting, fast- and ever-changing times, the insurance industry…
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Core Technology
Life, Pension & Annuity
Property & Casualty
Two Choices for PoPI Compliance in South Africa for Insurers
Brian Heale | Mar 29, 2018
Despite the headaches that the Protection of Personal Information (PoPI) Act will undoubtedly create…
Read More >>
Core Technology
Machine Learning & Cognitive Computing to Shake Up the Insurance Industry
Gil Maletski | Feb 21, 2018
Using machine learning and cognitive computing (which I defined in my previous blog post)…
Read More >>
Digitalization
New Technology
Is the Cloud Complicating PoPI Compliance in South Africa?
Brian Heale | Feb 13, 2018
The insurance environment in South Africa is changing rapidly, driven by increasing regulation, competitive…
Read More >>
Core Technology
Digitalization
Machine Learning is Necessary for Today’s Insurers
Yaffa Cohen-Ifrah | Feb 07, 2018
Let’s imagine a fictional millennial named “Nick Loehanson.” He’s 29 years old (they grow…
Read More >>
Digitalization
New Technology
Insurer Misconceptions about Generation Z
Yaffa Cohen-Ifrah | Nov 22, 2017
Insurers are currently working overtime to understand Generation Z and formulate strategies to optimize…
Read More >>
Customer Experience
Property & Casualty
The Driverless Car Accelerates…and Then Crashes
Eric Danis | Nov 15, 2017
Here at Sapiens Spotlight, we’ve blogged extensively about driverless cars and how they are…
Read More >>
New Technology
Property & Casualty
Robotic Process Automation Is Only Part of the Answer…
Jeff Denham | Oct 19, 2017
My previous two blog posts looked at the business benefits and real challenges presented…
Read More >>
New Technology
Hurricane Harvey’s Effect on Insurers
Eric Danis | Aug 31, 2017
Sapiens’ thoughts and prayers are with the people suffering from the devastating effects of…
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Property & Casualty
Defining “Personal Data” and GDPR’s Impact on Insurers
Richard Walker | Jul 20, 2017
Personal data has become a lucrative asset in our digital world that companies can…
Read More >>
New Technology
Two Tips to Help Insurers Succeed with Virtual Reality
Eric Danis | Jun 14, 2017
Insurers are intrigued by virtual reality (VR) and some of them are already benefitting…
Read More >>
Digitalization
New Technology
Blockchain-Backed Mutual and Peer-to-Peer Insurance
Zvika Delman | Feb 27, 2017
A PwC survey found that 57 percent of surveyed financial services industry personnel are…
Read More >>
New Technology
Blockchain’s Potential for the Insurance Industry
Zvika Delman | Feb 16, 2017
The use of blockchain in the insurance field is still in its infancy, but…
Read More >>
New Technology
Getting Real about Artificial Intelligence in Insurance (Expert Q&A)
Yaffa Cohen-Ifrah | Feb 09, 2017
Last month’s announcement that Fukoku Mutual Life Insurance in Japan has fired employees and is…
Read More >>
New Technology
Omni-Channel and the Data Connection
Richard Walker | Dec 07, 2016
Omni-channel is about much more than offering consumers different ways of getting in touch.…
Read More >>
Customer Experience
Digitalization
Property & Casualty
MGAs: The Gatekeepers of Specialist Insurance
Richard Walker | Nov 03, 2016
MGAs are in a unique position in the insurance ‘supply chain’. Aligned alongside the…
Read More >>
Property & Casualty
A Major Cost for Defined Contribution Providers
Scott Palmer | Oct 26, 2016
The Wall Street Journal published an interesting article a while back detailing various entities’…
Read More >>
Uncategorized
Insurance Data Migration Can Be Like Hollywood
Pete Ryan | Sep 19, 2016
Data migration isn’t typically considered very glamorous. In fact, many life and pensions senior…
Read More >>
Life, Pension & Annuity
Pokémon Go’s Potential for Insurers
Eric Danis | Jul 21, 2016
Even insurers have gotten caught up in the hysteria surrounding Pokémon Go, a free-to-play…
Read More >>
Customer Experience
New Technology
Should Insurers Worry About the Connected Home’s Slow Start?
Eric Danis | Jul 11, 2016
The Internet of Things (IoT) is a growth market for insurers. By 2025, it…
Read More >>
New Technology
Property & Casualty
The Case Against a Homegrown Insurance Portal
Alex Zukerman | May 26, 2016
It’s becoming increasingly difficult for insurers to explain to their customers why insurance is…
Read More >>
New Technology
The Two Biggest IoT Challenges for Insurers
Yaffa Cohen-Ifrah | May 03, 2016
FC Business Intelligence asked 300 carriers which challenge impedes Internet of Things (IoT) adoption…
Read More >>
New Technology
The Ridesharing Opportunity for Insurers
Asher Gilmour | Mar 23, 2016
The Opportunity Companies such as Uber, Lyft and BlaBlaCar are leading a booming ridesharing…
Read More >>
Property & Casualty
5 Hot P&C/GI Topics for 2016
Asher Gilmour | Feb 22, 2016
Now that the year 2016 is well underway, it’s a good time to analyze…
Read More >>
New Technology
Property & Casualty
Thinking About Christmas…and Insurance
Eric Danis | Dec 17, 2015
If industry sales projections come true, tens of thousands of amateurs will receive drones…
Read More >>
Life, Pension & Annuity
New Technology
Property & Casualty
Is the Insurance Industry Ready for Autonomous Cars?
Asher Gilmour | Nov 17, 2015
With The Future of General Insurance event underway this is a good time to…
Read More >>
New Technology
Property & Casualty
A Failed Legacy: The Dangers for Insurers
Jeff Denham | Oct 15, 2015
Legacy IT systems are the largest cost that many organisations face today. This issue…
Read More >>
Life, Pension & Annuity
New Technology
The Wonderful World of Wearables
Alex Zukerman | Oct 01, 2015
[caption id="attachment_222" align="alignright" width="200"] Wearables are quickly increasing in popularity.[/caption] Wearables are prevalent in…
Read More >>
Life, Pension & Annuity
New Technology
7 Signs of a Superior Preneed Solution
Mark Cummings | Sep 17, 2015
The essential functionality required by preneed insurers represents a significant departure from the mainstream…
Read More >>
Life, Pension & Annuity
New Technology
Shifting from Multi-Channel to Omni-Channel
Yaffa Cohen-Ifrah | May 03, 2015
Most insurers today offer their customers multiple channels: customers can communicate with insurers via…
Read More >>
Customer Experience
Digitalization
Google Enters the Insurance Market: Friend or Foe?
Yaffa Cohen-Ifrah | Mar 09, 2015
Google officially rolled out its auto insurance comparison site in the state of California…
Read More >>
Customer Experience
Property & Casualty
Y Aren't They Insured?
Yaffa Cohen-Ifrah | Jan 27, 2015
You’ve probably wondered why it has been so difficult for your organization to succeed…
Read More >>
Property & Casualty
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