Twas the Night Before Go Live
‘Twas the night before Go-live and across all the teams,
Not a tester was stirring, from their RestAPI dreams.
The platform was connected with a digital core.
In hopes that the insurers would soon achieve more.
Data & analytics, machine learning, AI
agility and journeys – the expectations were high.
With architecture crafted to support all P&C lines
Purposefully built with customer-centric designs,
The implementation was seamless, with support from the cloud
The insurer could appease any market or crowd
When out of the blue, there arose a new task
Based on a request the insurer would ask.
Away to the PM, and core technology team,
Who all had the ability to expand on this dream.
When what to the other insurers did appear
Was the solution they’d been needing for more than a year
New features and functions, libraries of data, and rules
On a cloud-native platform with proven interfaces and tools
A next-gen core suite with policy, billing, and claims
And additional components they could ask for by name
Add on DigitalSuite,
Add on Decision
You add on experience and you add on precision
Deployed standalone or as part of a suite
Delivering agility and insights to help insurers compete
With zero system errors and an efficient batch run,
Modernizing insurance has only begun.
So out with the legacy – welcome a platform that’s new
That can drive efficiencies and lower costs too
While providing better insights into policy lifecycles
For customers insuring autos, homes, or even bicycles.
No carrier is too large, no carrier too small
Into the future, with modern technology for all
Dressed with actionable insights embedded in processes
Leading to smarter decisions as the data progresses
A bundle of features in the front end or back
To help the end uses with the features they lack
Customers are delighted, and the agents are merry
With account and lead management, they no longer worry
The ease and agility and the speed they’ve achieved
Left underwriters astonished by what they perceived
Quoting, binding, issuance, rating, and more
With seamless interactions and reporting galore
Pre-filled data to reduce and
Were a holiday miracle to one user group
With faces alight with elation and pleasure
The new core suite they’ve installed was something to treasure
It was robust and beneficial for growth and retention
And ushered them into the new insurance dimension
With the low code platform connected this way
IT staff would no longer dismay
For IT was freed up from legacy constraints
No longer would they deal with system complaints
From the top to the bottom, the carrier aligned
To celebrate new capabilities they were happy to find
So if you’ve had challenges in the past, with your platforms or core
Let this be a reminder that there are options in store
As I’ve explained in this prose, on this cold winter’s night
Sapiens powers your possibilities – in a way that’s done right!
~~~Seasons Greetings & Happy Holidays ~~~~
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Nikki Dugan Nikki has had many monikers over the tenure of her career: Marketing Maven, Dedicated Brand-bassador, Catalyst for Culture and Champion for Change. She considers herself an eclectic mix of all; part Insurtech aficionado, part creative mind, part strategist, and part dreamer. When not focused on the latest challenges and technology solutions, she spends her time in her NJ home, experimenting in the kitchen and doting on her granddaughter.