Cyber Risk in Reinsurance
As if 2020 and the global health crisis of COVID-19 were not enough, there…
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Cybersecurity
Reinsurance
Taking Insurance Claims to the Next Level
A supercharging of trends has sparked a need for the greatest challenge in insurance…
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Customer Experience
New Technology
Property & Casualty
Workers' Compensation
Gain on Mortgage Sale Margins are Falling … Reducing Costs Will Help
Are mortgage lenders prepared for plummeting gain-on-sale margins? The record profit margins in the…
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Decision Management
The meaning of ….. X ?
Once upon a time, when things were far less complex, X marked the spot…
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Customer Experience
Digitalization
Life, Pension & Annuity
Property & Casualty
Mind the Gap: The Potential of the Commercial SME Market for Insurers
The SMB market is often the largest and most critical in every economy, yet…
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Customer Experience
Digitalization
Property & Casualty
Omni-Experience vs. Omni-Channel in Insurance
Often times, we hear feedback from customers that is at odds – sometimes dramatically or…
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Digitalization
Property & Casualty
Fix Your Reinsurance Leak
Reinsurance claims leakage can be a significant source of revenue loss in an insurance…
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Reinsurance
