Managed Services

Infrastructure & Platform Management

In the seismic shift accelerated by COVID-19, insurers must prepare for the new digital ecosystem. By managing your infrastructure, Sapiens empowers companies like yours to focus on core business objectives, eliminating IT bottlenecks.

Sapiens customers stay ahead of the technological curve with our managed services that feature holistic, 24/7 support and maintenance services. Our experts will leverage monitoring tools and dashboards for proactive management and provide you with a solution that suits your business needs. We understand that each customer has unique requirements, so we offer a set of customized service solutions, not limited to Sapiens products.

The managed services offering includes the following:

  • 24/7 Global Service Desk & Operations Center
  • Backup & Multi-Geo Disaster Recovery
  • DevOps & Automation
  • Data Base Administration (DBA)
  • Security Operations Center (SOC) Proactive Monitoring
  • Assigned Service Manager

Main Benefits

  • Focus on core business goals to support business continuity
  • Operational effectiveness and efficiency
  • Improve budget planning visibility based on an agreed growth model
  • Flexible, scalable solution available 24/7
  • Secure cloud hosting with full auditing, compliance monitoring and advanced threat detection
  • Advanced security capabilities to protect data and monitor security-related activity
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Contact Sapiens for more information