Blog Category: Customer Experience

Open Insurance and the API Economy

Tim Crossley | Jan 11, 2021
What is ‘open insurance’? According to Accenture, Open insurance is “the practice of insurers…
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Core Technology
Customer Experience
Digitalization

Looking for the Silver Lining of 2020

Colleen Wells | Dec 13, 2020
This time of year is always a time of reflection.  2020 is no different. …
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Core Technology
Customer Experience
Digitalization
New Technology

freeyou: Digital Bike and Motor Insurance launched in Only Nine Months

Daniel Chennaoui | Sep 14, 2020
freeyou is a spin-off of the insurance group DEVK and consists of a team…
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Customer Experience
Digitalization
Property & Casualty

2 More PAS Key Qualities

John Pettit | May 05, 2020
My previous blog post highlighted three key characteristics of a next-generation policy administration system.…
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Core Technology
Customer Experience
Digitalization
Property & Casualty

Generation Z’s Uniqueness

Stuart Hayman | Feb 03, 2020
In my last blog post, Age isn’t just a number for insurers, we looked…
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Core Technology
Customer Experience
Digitalization
Life, Pension & Annuity
People working towards 2020

Top Five P&C Trends for 2020

John Pettit | Jan 20, 2020
“20/20” is synonymous with perfect vision. That reminds me that we here at Sapiens…
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Customer Experience
Digitalization
Property & Casualty

Age Isn’t Just a Number for Insurers

Stuart Hayman | Jan 15, 2020
We all agree that a majority of today’s customers want to feel understood and…
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Core Technology
Core Technology
Customer Experience
Customer Experience
Digitalization

Digital Transformation is a “Metamorphosis” Opportunity for Insurers

Amanda Rees | Jun 06, 2019
By now, most insurers understand the benefits of digital transformation. Although these projects are…
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Core Technology
Customer Experience
Customer Experience
Digitalization
New Technology

5 Key Benefits of Chatbots and Virtual Agents

Gil Maletski | Apr 16, 2019
As the technology becomes more sophisticated, virtual assistants and chatbots will be able to…
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Customer Experience
Customer Experience
Digitalization
New Technology

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