Blog Category: Customer Experience

Taking Insurance Claims to the Next Level

Sigal Biran Nagar | Jul 19, 2021
A supercharging of trends has sparked a need for the greatest challenge in insurance…
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Customer Experience
New Technology
Property & Casualty
Workers' Compensation

The meaning of ….. X ?

Nikki Dugan | Jul 08, 2021
Once upon a time, when things were far less complex, X marked the spot…
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Customer Experience
Digitalization
Life, Pension & Annuity
Property & Casualty

We Built What Insurance Customers Wanted...but Where are They?

Bryan Falchuk | Jun 03, 2021
Customer research is nothing new in insurance. For years, the industry has surveyed and…
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Customer Experience
Digitalization
Life, Pension & Annuity
Property & Casualty

How Insurers and Brokers Can Reinvent Themselves

Ingolf Putzbach | Jun 03, 2021
In the past year, we experienced a how to live without physical contact with…
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Customer Experience
Digitalization
New Technology
Uncategorized

Digital Life Insurance and One Touch Connection Sounds Simple…Is It?

Jennifer Smith | Apr 05, 2021
If you read Celent’s 2021 Annual CIO Survey Results on Pressures and Priorities, based…
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Customer Experience
Digitalization
Life, Pension & Annuity

New Emerging Life & Pension Customers Post COVID-19

Dave Punter | Jan 18, 2021
The dramatic and rapid appearance of COVID-19 saw a reversal in the growth of…
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Customer Experience

Open Insurance and the API Economy

Tim Crossley | Jan 11, 2021
What is ‘open insurance’? According to Accenture, Open insurance is “the practice of insurers…
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Customer Experience

Looking for the Silver Lining of 2020

Colleen Wells | Dec 13, 2020
This time of year is always a time of reflection.  2020 is no different. …
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Core Technology
Customer Experience
Digitalization
New Technology

freeyou: Digital Bike and Motor Insurance launched in Only Nine Months

Daniel Chennaoui | Sep 14, 2020
freeyou is a spin-off of the insurance group DEVK and consists of a team…
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Customer Experience
Digitalization
Property & Casualty

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