Blog Category: Digitalization

The meaning of ….. X ?

Nikki Dugan | Jul 08, 2021
Once upon a time, when things were far less complex, X marked the spot…
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Customer Experience
Digitalization
Life, Pension & Annuity
Property & Casualty

Mind the Gap: The Potential of the Commercial SME Market for Insurers

Sigal Biran Nagar | Jul 05, 2021
The SMB market is often the largest and most critical in every economy, yet…
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Customer Experience
Digitalization
Property & Casualty

Omni-Experience vs. Omni-Channel in Insurance

Bryan Falchuk | Jun 28, 2021
Often times, we hear feedback from customers that is at odds – sometimes dramatically or…
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Digitalization
Property & Casualty

Digital Insurance Enablement for a Growing Green Wave

Nikki Dugan | Jun 21, 2021
When I was in school, our mascot (unfortunately) was called “The Green Wave”, so…
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Digitalization
Property & Casualty

2021 NAIC Legislative Priorities

Sharlea Taft | Jun 14, 2021
The NAIC is celebrating 150 years of assisting states in collectively working together to…
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Data & Analytics
Financial & Compliance
Life, Pension & Annuity
Property & Casualty

We Built What Insurance Customers Wanted...but Where are They?

Bryan Falchuk | Jun 03, 2021
Customer research is nothing new in insurance. For years, the industry has surveyed and…
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Customer Experience
Digitalization
Life, Pension & Annuity
Property & Casualty

How Insurers and Brokers Can Reinvent Themselves

Ingolf Putzbach | Jun 03, 2021
In the past year, we experienced a how to live without physical contact with…
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Customer Experience
Digitalization
New Technology
Uncategorized

Insurers Must Not Fear E-Commerce Thinking

Björn Eickmann | May 27, 2021
The march of technology and digital change has not spared any industry, and adapting…
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Customer Experience
Digitalization
New Technology
Property & Casualty

Don't Delay Digital Insurance

Amanda Rees | May 24, 2021
Digital is a dominant trend in insurance across all verticals and insurers are working…
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Core Technology
Customer Experience
Digitalization
Property & Casualty

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