Customers are Always Key

Hillary Gordon | Jul 21, 2020
As I discussed in my previous blog post 3 Key Characteristics of a Next-Gen…
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Core Technology
Customer Experience
Property & Casualty
Uncategorized

The UK Furlough Scheme’s Surprising Effect on Insurers & Pensions

Dave Punter | Jul 16, 2020
The UK “furlough scheme,” a wage subsidy for more than nine million workers affected…
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Life, Pension & Annuity

Do Netflix, But DON’T Chill

Hillary Gordon | Jul 09, 2020
The Blockbuster vs. Netflix competition is instructive for the predicament COVID-19 (coronavirus) has posed…
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Customer Experience
Cybersecurity
Digitalization
Managed Services

Avoid the Configuration Confusion

Evelyn Pineros | Jun 04, 2020
Many software insurance vendors heavily push the concept of “configuration,” but what does that…
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Core Technology
Property & Casualty

Pre-COVID-19 Trends in the PAS Market

John Pettit | Jun 02, 2020
The insurance market was evolving quickly even before the COVID-19 outbreak. It’s worthwhile to…
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Core Technology
Coronavirus
Digitalization
Property & Casualty

Digital Will Outlast Corona

Colleen Wells | May 28, 2020
Sixty percent (60%) of insurance consumers don’t have the patience to fill out and…
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Core Technology
Customer Experience
Digitalization

Three COVID-19 "Cures" for Insurers

Evelyn Pineros | May 18, 2020
There has been no shortage of articles on “the new normal” following the COVID-19…
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Core Technology
Property & Casualty

Omnichannel is Alive and Necessary

Colleen Wells | May 13, 2020
COVID-19 has highlighted the absolute necessity of digital capabilities for insurers, but we’ve found…
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Customer Experience
Digitalization
Property & Casualty

2 More PAS Key Qualities

John Pettit | May 05, 2020
My previous blog post highlighted three key characteristics of a next-generation policy administration system.…
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Core Technology
Customer Experience
Digitalization
Property & Casualty

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