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customer engagement
Posts tagged with: customer engagement
The Age of Insurance APIs
Nikki Dugan | Dec 07, 2020
Insurance has been evolving since it began, way back in the 2nd and 3rd…
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Core Technology
Customer Experience
Digitalization
Property & Casualty
Lessons Learned from Insurtech
David Clamp | Nov 17, 2020
The World Economic Forum describes this period of disruptive technology as the fourth industrial…
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Core Technology
Customer Experience
Digitalization
Life, Pension & Annuity
Property & Casualty
nexible: Motor Insurance with a High Focus on Customers and Automation
Volker Növermann | Aug 17, 2020
A long-standing and trusting partnership connects us with nexible GmbH. nexible was founded as…
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Digitalization
Property & Casualty
Uncategorized
3 Modernization Options for Insurers
Colleen Wells | Apr 07, 2020
The global outbreak of coronavirus has exposed an unpleasant truth: many insurers are stuck…
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Core Technology
Coronavirus
Property & Casualty
5 Business Benefits for P&C Carriers
John Pettit | Sep 16, 2019
My previous blog post looked at the obstacles preventing some property & casualty (P&C)…
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Core Technology
New Technology
Property & Casualty
Main Benefits of Cloud Computing and Managed Services for Insurers
Gil Maletski | Aug 14, 2018
While concerns do exist over some areas of the cloud, such as security, the…
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Customer Experience
Digitalization
New Technology
Cloud Computing and Managed Services for Insurers
Gil Maletski | Jul 15, 2018
Challenges Facing Today’s Insurers Insurers are not unique among businesses in the world in…
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Core Technology
Digitalization
New Technology
NAIC Proposes New Suitability Standards
Jerry Whetnall | Mar 01, 2018
While life insurers and other sellers of annuities await the Department of Labor’s fiduciary…
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Life, Pension & Annuity
Essentials for Continuous Underwriting Success
Yaffa Cohen-Ifrah | Jan 23, 2018
Advanced Analytics Our previous blog post in this series looked at the tremendous business benefits insurers…
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Digitalization
Life, Pension & Annuity
New Technology
Factors Powering Continuous Underwriting
Erica Moe | Dec 11, 2017
There are important factors that will underpin the rapid rise of continuous underwriting by…
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Digitalization
Life, Pension & Annuity
An Underwriting Revolution Is Here
Erica Moe | Dec 05, 2017
The basic underwriting model has served life insurers (and other types of insurers) well…
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Digitalization
Life, Pension & Annuity
New Technology
“Cool” Customer Engagement for Insurance
Erica Moe | Jun 28, 2017
As I wrote in my Sapiens eBook, Engage in a Winning Strategy!, life insurance…
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Customer Experience
Digitalization
Life, Pension & Annuity
A Crucial Step for Insurers Preparing for Artificial Intelligence
Alex Zukerman | Jun 21, 2017
AI is HOT Artificial intelligence (AI) is HOT right now. In 2016, AI and…
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Digitalization
New Technology
Two Tips to Help Insurers Succeed with Virtual Reality
Eric Danis | Jun 14, 2017
Insurers are intrigued by virtual reality (VR) and some of them are already benefitting…
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Digitalization
New Technology
3 Insurers Benefitting from Virtual Reality: Mini-Case Studies
Eric Danis | May 25, 2017
In my previous blog post, I noted that insurers “have already begun investigating VR.”…
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Digitalization
New Technology
Insurers are Intrigued by Virtual Reality
Eric Danis | May 17, 2017
Professional basketball player Andre Drummond turned to an “unconventional and new training method” to…
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Digitalization
New Technology
Social Media Is the Present and the Future
Yaffa Cohen-Ifrah | Jan 18, 2017
It’s not news to report that we are living in a connected, digital world.…
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Digitalization
New Technology
Two Unexpected Benefits of Customer Engagement
Erica Moe | Nov 09, 2016
A Marketforce survey found that personalized experience (84 percent of respondents) and delivering a…
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Life, Pension & Annuity
Life Insurance Customer Engagement: Problem or Opportunity?
Erica Moe | Oct 19, 2016
Life insurance has one of the lowest levels of “touch” with its customers across…
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Life, Pension & Annuity
New Technology
6 Insurer Strategies for Success
Yaffa Cohen-Ifrah | Oct 05, 2016
What can insurers do to effectively compete in today’s complex and rapid marketplace? Based…
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Customer Experience
Digitalization
New Technology
My Life Insurer’s Missed Opportunity
Eric Danis | Aug 10, 2016
[caption id="attachment_6528" align="alignright" width="193"] Screenshot of Eric's Withings app.[/caption] By dedicating myself to a…
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Digitalization
Life, Pension & Annuity
New Technology
“You Don’t Say ‘NO’”
Wayne Te Paa | Oct 20, 2015
“You don’t say ‘no,’” said one of Australia’s leading life insurer executives at Sapiens’…
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Customer Experience
New Technology
The Wonderful World of Wearables
Alex Zukerman | Oct 01, 2015
[caption id="attachment_222" align="alignright" width="200"] Wearables are quickly increasing in popularity.[/caption] Wearables are prevalent in…
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Life, Pension & Annuity
New Technology
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