Posts tagged with: insurance carriers

Omni-Experience vs. Omni-Channel in Insurance

Bryan Falchuk | Jun 28, 2021
Often times, we hear feedback from customers that is at odds – sometimes dramatically or…
Read More >>
Digitalization
Property & Casualty

Digital Insurance Enablement for a Growing Green Wave

Nikki Dugan | Jun 21, 2021
When I was in school, our mascot (unfortunately) was called “The Green Wave”, so…
Read More >>
Digitalization
Property & Casualty

We Built What Insurance Customers Wanted...but Where are They?

Bryan Falchuk | Jun 03, 2021
Customer research is nothing new in insurance. For years, the industry has surveyed and…
Read More >>
Customer Experience
Digitalization
Life, Pension & Annuity
Property & Casualty

COVID-19 and Capital Markets for the Insurance Industry

Sharlea Taft | May 20, 2021
Keeping track of the current economic climate is a challenge right now, but most…
Read More >>
Financial & Compliance

Breaking Through the Noise for Optimum Underwriting

Jennifer Smith | May 13, 2021
Noise! Kids screaming, dogs barking, cars honking, need I go on? Sometimes it seems…
Read More >>
Life, Pension & Annuity

An Insurance Cybersecurity Saga

Nikki Dugan | May 06, 2021
Back when we commuted to work, I would stop each morning and buy 2…
Read More >>
Customer Experience
Cybersecurity
Digitalization

Data as a Value Proposition for Insurers

Sigal Biran Nagar | May 03, 2021
Is data the new oil? Is data a vital commodity that will fuel the…
Read More >>
Digitalization

Blockchain 101 for Insurers

Ravid Climor | Apr 26, 2021
Most insurance executives in 2021 pointed to digital transformation as their number one priority,…
Read More >>
Cybersecurity
Digitalization
Property & Casualty

Eliminating Complexity from Reinsurance Management

Martin Greenberg | Apr 22, 2021
Ever skied down the slopes? Then you’re likely familiar with the motto “Dress for…
Read More >>
Reinsurance

Why Scalability is the New BCP for Insurers

Bryan Falchuk | Apr 19, 2021
Business Continuity Plans, or BCPs, are a critical part of the risk management program…
Read More >>
Core Technology
Customer Experience
Digitalization
New Technology

Pension Superfunds: Bright Future or Flash in the Pan?

Patrick Nobbs | Apr 12, 2021
The Pension Superfund is an interesting development for employers and employees in the United…
Read More >>
Life, Pension & Annuity

Journey to the Center of an Insurance Call Center

Nikki Dugan | Apr 08, 2021
“All of our agents are busy at this time. Your call is very important…
Read More >>
Customer Experience
Digitalization
New Technology

Digital Life Insurance and One Touch Connection Sounds Simple…Is It?

Jennifer Smith | Apr 05, 2021
If you read Celent’s 2021 Annual CIO Survey Results on Pressures and Priorities, based…
Read More >>
Customer Experience
Digitalization
Life, Pension & Annuity

The Digital Insurance Transformation Roads Not Taken

Nikki Dugan | Mar 22, 2021
The infamous poem, The Road Not Taken, was written by Robert Frost as a joke, for…
Read More >>
Core Technology
Digitalization
Life, Pension & Annuity
Property & Casualty

Technology: Creating New Habits in an Era of Unpredictability

Michael Desrochers | Feb 22, 2021
How will you adapt for 2021? The day-to-day nature of work has changed for…
Read More >>
Digitalization
New Technology
Workers' Compensation

How to Attract Returning Life Customers

Dave Punter | Feb 15, 2021
In my last blog, we considered the requirements and demeanour of individuals entering the…
Read More >>
Digitalization
Life, Pension & Annuity
New Technology

Digital Acceleration: Agents Are Customers Too

Jennifer Smith | Feb 11, 2021
Celent’s recently published “2021 Annual CIO Survey Results: North American Life Insurance Priorities and…
Read More >>
Digitalization
Life, Pension & Annuity
New Technology

Technology is Future Ready - Are P&C Insurers?

Nikki Dugan | Feb 08, 2021
If the P&C industry had a show, equivalent to the annual Consumer Electronics Show…
Read More >>
Core Technology
Digitalization
New Technology
Property & Casualty

Looking for the Silver Lining of 2020

Colleen Wells | Dec 13, 2020
This time of year is always a time of reflection.  2020 is no different. …
Read More >>
Core Technology
Customer Experience
Digitalization
New Technology

Why CDC Pensions are Attracting Your Customers

Dave Punter | Nov 19, 2020
In the UK, the dispute between Royal Mail and CWU over future pension provision…
Read More >>
Core Technology
Digitalization
Life, Pension & Annuity

The Need to Recalibrate is Now

Michael Desrochers | Aug 11, 2020
Even in our everyday routines, the time arrives when we need to recalibrate something.…
Read More >>
Medical Professional Liability
Property & Casualty

“It’s Kind of Fun to Do the Impossible” 

Colleen Wells | Jul 27, 2020
“It’s Kind of Fun to Do the Impossible”  -Walt Disney  Since March we’ve been…
Read More >>
Core Technology
Digitalization
Uncategorized

Pre-COVID-19 Trends in the PAS Market

John Pettit | Jun 02, 2020
The insurance market was evolving quickly even before the COVID-19 outbreak. It’s worthwhile to…
Read More >>
Core Technology
Coronavirus
Digitalization
Property & Casualty

The Dilemmas European Life Insurers Are Facing

Dave Punter | Mar 25, 2020
My previous blog post looked at some of the tough dilemmas European life insurers…
Read More >>
Coronavirus
Life, Pension & Annuity

Major Coronavirus News for P&C Carriers

Colleen Wells | Mar 19, 2020
The COVID-19 (coronavirus) global outbreak is obviously a fluid and evolving situation: anyone who…
Read More >>
Coronavirus
Property & Casualty

The Tremendous Potential of Automated Claims

Lilia Vaserman | Oct 23, 2018
Property and casualty (P&C) providers are working hard to automate claims or make them…
Read More >>
Core Technology
Digitalization
New Technology
Property & Casualty

Better Communication is Key for the Reinsurer-Insurer Relationship

Craig Robinson | Jan 17, 2018
An inability to communicate effectively can obviously harm relationships. Renowned author and psychology professor,…
Read More >>
New Technology

Differentiators for an Effective Group/Voluntary PAS

Sigal Biran Nagar | Nov 08, 2017
My previous blog post highlights the challenges insurers are facing in the group life…
Read More >>
Life, Pension & Annuity

Four Big Challenges for Group Life/Voluntary Carriers

Sigal Biran Nagar | Nov 02, 2017
The U.S. group life and annuities marketplace is rapidly evolving, due to changing regulations…
Read More >>
Life, Pension & Annuity

3 Insurers Benefitting from Virtual Reality: Mini-Case Studies

Eric Danis | May 25, 2017
In my previous blog post, I noted that insurers “have already begun investigating VR.”…
Read More >>
Digitalization
New Technology

Insurers are Intrigued by Virtual Reality

Eric Danis | May 17, 2017
Professional basketball player Andre Drummond turned to an “unconventional and new training method” to…
Read More >>
Digitalization
New Technology

Harness Social Media to Win Over Millennials

Yaffa Cohen-Ifrah | Jan 25, 2017
Millennials, people born between the early 1980s and the early 2000s (also known as…
Read More >>
Digitalization
New Technology
Dancer

Product Innovation: Winning Strategy for MGAs

Richard Walker | Nov 21, 2016
My previous blog post, MGAs: The Gatekeepers of Specialist Insurance, discussed the pressures on…
Read More >>
Core Technology

Core Cloud Solution Adoption is Rising. Here's Why...

Ron Karam | Jun 20, 2016
Insurers are increasingly adopting cloud-based core systems, wrote Danni Santana in an informative article…
Read More >>
Core Technology
Life, Pension & Annuity

The Two Biggest IoT Challenges for Insurers

Yaffa Cohen-Ifrah | May 03, 2016
FC Business Intelligence asked 300 carriers which challenge impedes Internet of Things (IoT) adoption…
Read More >>
New Technology

Looking Beyond Technology & Functionality When Replacing a Core Insurance System

Eric Danis | Oct 02, 2014
What should insurance carriers consider when thinking about replacing core systems? I’ve always thought…
Read More >>
Core Technology

Contact Sapiens for more information