The core of insurance business procedures is still built upon manual processes. Manual vehicle inspections and claims handling have resulted in claim and labor costs of over $100 billion USD annually; through human error, loss of time, fraudulent activity, and high loss ratios. Insurers must be able to accurately assess the policy risk and the damaged vehicle while offering customers a human-centric experience.
The joint Sapiens and Click-Ins solution provides carriers with a comprehensive solution to accelerate claims management. The solution automatically detects, analyzes and processes vehicle damage precisely and consistently without the need for special equipment or skilled personnel. The solution delivers deep, qualitative damage reports that create a baseline for all future claims, policy renewals, and information transfers to repair shops and customers. When integrated with Sapiens’ CoreSuite for P&C, insurers can harness the benefits of AI to enable agility, speed and truly digital, yet simplified, claims experiences.