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Home  >  Partners  >  L&P  >  Lightico
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Lightico allows you to instantly collect forms, eSignatures, docs, ID & payments as well as product visualization and mobile co-browsing.

The Challenge

Consumers expect instant experiences anywhere and everywhere but especially on their mobile phones. Sales processes that involve paper forms slow down sales and renewals cycles causing potential customers to drop out and turn to more digital-savvy competitors. Slow claim cycle-times also inflate claims costs, cause customer frustration and churn. You need to deliver the instant digital experiences consumers expect or risk losing business to the competition

Joint Solution

The joint Sapiens and Lightico solution enables insurers to complete entire customer-facing processes in real time by streamlining, digitizing and automating interactions. With Lightico, businesses can instantly collect customer documents, eSignatures, eForms, payments and consent to disclosures, plus confirm policy terms and verify ID, even on their mobile phones.

Business Benefits

  • Quicker sales and improved closure rates by simplifying long and complex sales processes
  • Free up agents to focus on the core business – they won’t have to key-in information from paper forms
  • Reduce claims cycle times by saving the cost of claims handling and offering enhanced service to customers
  • Improve compliance by ensuring correct documentation, support and consent are provided on the first application process.
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