Sapiens Privacy Statement
Effective date: 23 December 2021
I. Introduction
Thank you for using our services and web pages. Sapiens takes the protection of your personal data seriously and wishes to make you familiar with our privacy policy and the security measures we carry out to protect your personal data in relation to your use of and online behavior on our services and web pages.
This privacy policy describes how Sapiens processes the personal data about you as a contact person employed at a customer, vendor or partner that Sapiens has contracted with or prospectively will enter into a contract with, or a visitor and user of our websites or our business sites on social media. The privacy policy also describes your rights in relation to Sapiens’ collection, processing and retention of your personal data.
II. General Information
Who is the data controller?
Unless otherwise stated in a service-specific privacy notice, the data controllers responsible for processing your information collected in the context of using this website is Sapiens Technologies (1982) Ltd, registered office address at Azrieli Center, POB 1753, 26 Harokmim street, Holon, Israel 5885800 and its subsidiaries. The Sapiens entity responsible for the processing of your personal data thus depends on which entity you are working with. This policy applies to such entity.
Where a registration form is presented on this website or data is collected in a context of specific activity, the data controller may vary depending on the actual offering or the purpose of the data collection, but it is in any case displayed on the individual registration form’s privacy statement.
What type of information we collect
- Contact details such as name, address, e-mail and telephone number.
- User information, such as IP number, browser information, information about the device you are using, and also information on how to interact with our services, such as the features you use.
- Other information we receive from you through your contact with us.
- Providing our services in accordance with applicable contractual terms.
- Developing and improving our services.
- Managing our relationship with customers and contacts.
- Sending newsletters for the recipients who have chosen to sign up to receive such communications.
- Recording your registration to Sapiens events for administration purposes.
- Image branding of Sapiens and marketing of our products.
- Providing you with a better website experience and collecting information on website statistics.
- Contract performance: where your information is necessary to enter into or perform our contract with you.
- Legal obligation: where we need to use your information to comply with our legal obligations.
- Legitimate interests: where we use your information to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights.
- Consent: where you have consented to our use of your information (you will have been presented with a consent form or facility in relation to any such use and may withdraw your consent through an unsubscribe or similar facility).
- to make goods and services requested available to you, including use of sapiens.com;
- for Sapiens to comply with its statutory obligations resulting inter alia from applicable export laws;
- until you object against such use by Sapiens, if Sapiens’ use of your personal data is based on Sapiens’ legitimate business interest as further stated in this Privacy Statement;
- until you revoke your consent granted in this Privacy Statement, if Sapiens is processing your personal data based on your consent
- companies within the Sapiens group,
- third-party service providers; in particular providing consulting services, plugins and services used on the website and in the newsletters, and other additional related services.
- Necessary cookies, which are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
- Functional cookies, which help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
- Performance cookies, which are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
- Analytical cookies, which are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
- Advertisement cookies, which are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
- right to obtain confirmation/ right to be informed: In order to exercise its right of confirmation of the processing concerned, the data subject may at any time turn to our Data Protection Officer or to any other employee of the controller.
- right of access by the data subject: We provide free information at any time about the data stored about a person. We also provide information on the following issues:
- the processing purposes
- the categories of personal data
- the recipients or categories of recipients to whom the personal data have been disclosed, in particular recipients in third countries or international organisations
- where possible, the planned duration for which the data will be stored, or the criteria for determining that duration
- with regard to the right to correct or delete personal data concerning that person or to restrict the processing or the right of opposition to such processing
- with regard to the right of appeal to the competent supervisory authority
- all available information about the origin of the data
- the existence of automated decision-making, including profiling (Articles 22 (1) and (4) of the GDPR) including the logic involved and the scope and impact on the person concerned
- right to correction: You have the right to have inaccurate personal data concerning you corrected. Furthermore, you may request the completion of incomplete data.
- right to erasure (right to be forgotten): You have a right to request deletion of your data processed by us if one of the following reasons applies and processing is not necessary:
- The purpose of the data collection has ceased to exist.
- You revoke your consent in accordance with Article 6 (1)(a) of the GDPR or Article 9 (2)(a) of the GDPR, and there is no other legal basis for processing.
- You file an objection pursuant to Art. 21 para. 1 GDPR and there are no primordial legitimate grounds for processing, or the data subject lodges an objection against processing pursuant to Art. 21 para. 2 GDPR.
- The data have been processed without legal basis.
- The deletion of data is necessary for the fulfilment of a legal obligation.
- The personal data were collected in relation to the information society services offered in accordance with Art. 8 para. 1 GDPR.
- right to restrict processing: You have the right to restrict the processing of your data under the following conditions:
- You deny the accuracy of the data and allow us sufficient time to verify this.
- Processing is unlawful, but they refuse to delete personal data and instead demand that the use of the data be restricted.
- We no longer need the data for the original purposes, but they do need the data for asserting, exercising or defending legal claims.
- You have lodged an objection against the processing in accordance with Art. 21 para. 1 GDPR and it is still unclear whether our legitimate reasons outweigh their grounds.
- right to data portability: You have the right to receive all data stored by us in a common format from us. You also have the right to transmit this data to another person in charge without hindrance by us, provided that the legal basis of the processing is correct (art. 6 par. 1 or art. 9 par. 2 GDPR) and the processing is carried out by means of automated procedures and is not necessary for the fulfilment of a task that is in the public interest or in the exercise of official authority. In addition, you can also arrange for personal data to be transferred directly from us to another person in charge, insofar as this is feasible and insofar as this does not affect the rights and freedoms of others.
- right to object: You have the right to object at any time to the processing of your data on the basis of your personal situation, which is carried out on the basis of Art. 6 para. 1 letter e or f GDPR. In this case, we will no longer process your personal data unless we have legitimate grounds for processing that outweigh your interests or the processing serves to enforce legal claims. You have the right to object at any time to the processing of your personal data for advertising purposes and, if applicable, to profiling in connection with such advertising. Depending on their personal situation, they may object to the use of data that could be used by Sapiens for scientific research purposes or for other purposes in accordance with Article 89 (1) GDPR, provided that such fulfilment of one is in the public interest.
- rights in relation to automated decisions in individual cases including profiling: You may object to the use of your data for the purpose of making automated case-by-case decisions (including profiling), provided that this decision would have legal effect or would otherwise affect them. Insofar as this is necessary for the performance of a contract between them and us, or if this is required by law or expressly approved by us, this right shall not apply. If the decision to fulfil the contract or with its consent is made, Sapiens shall take appropriate measures to protect its rights and freedoms. This includes at least the right of Sapiens to intervene on the part of a person and to present their position and to challenge the decision.
- Right to revoke consent under data protection law: You may revoke your consent to the processing of your personal data at any time.
