The ‘communications disconnect’ between insurers and their customers, costs insurance companies billions of dollars. Customers are overwhelmed with communications, and insurance companies must find new customer-centric methods of engagement to preserve relationships, especially with a younger generation which have growing expectations for personalized and relevant communications.
The joint Sapiens and Idomoo solution combines the impact of video with the relevance of personalization to deliver powerful 1:1 digital experience to customers. Personalized videos are great for explaining complex messages simply. Effective visual metaphors take complex messages and present them clearly & concisely.