Managed Services

About Our Managed Services

Sapiens offers Managed Services as part of the Sapiens Professional Services offering. Sapiens Business Services are comprised of two main components: Hosting services and application management.

Hosting services: Sapiens offers infrastructure hosting services (cloud/data center), IT hosting (system admin, DBA, back-up, security, operations monitoring and alerts, interfaces, batch processes execution monitoring, documents’ production and distribution, and full and incremental back-ups.)

Application management: Application management includes management of jobs, DevOps, business continuity, upgrade and releases; performance evaluation, monitoring and tuning. EMS includes extended “Service Window”, extended SLA and customer-layer maintenance. IN addition, application management offers on-site support, ongoing application management for additional requirements and adjustment of existing configurations, BAU development of additional requirements, upgrades, capacity planning and performance management, and more

Managed Services

Contact Sapiens for more information