Workers’ Compensation

Sapiens Connect

In today’s rapid pace world, insurers must have a rapid development tool that gives agents and policy holders what they want most – web access. To meet this need, insurers invest time, effort and financial resources in custom portals and sites connecting to their operational, policy administration, claims management and other systems. The problem with many of these tailored solutions is that they require extensive maintenance in an environment where insurers must efficiently and cost-effectively engage customers on a digital level.

Our Solution

Sapiens Connect for Workers’ Compensation (formerly called StoneRiver Portal for Workers’ Compensation) empowers insurance consumers and agents to increase productivity with a fully digital, self-service experience. It is a functionally rich portal solution supporting a variety of processes for business, sales and customer service, including out-of-the-box, comprehensive insurance practices and an easily customizable user interface (UI).

Functionality includes the ability for custom branding, control by user and role, configurable business flows, UI validation rules, email notifications and announcements.

Business Benefits

  • Provides a customer interface for quote processing, bill processing and policy view
  • Claims processing entry of first report of injury (FROI), claims summary details, manage documents
  • Custom report development
  • User interface via online and offline chat abilities
  • Reduces customer service costs by enabling consumers to find answers to their questions on their own
  • Reduces paper processes through digitization of forms and workflow
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Contact Sapiens for more information