The only way to achieve return on investment (ROI) on insurance management systems is through successful implementation. Sapiens’ experienced teams focus on ensuring your objectives are reached. Each project phase has milestones that help manage risk and control project parameters. We conduct regular status reviews to check project progress.
Project Management: we assess overall objectives and tailor the implementation and risk management program to the carrier’s specific needs. Sapiens’ project team works closely with the carrier’s team to evaluate project scope and objectives against available timelines and budgets. Our project manager develops the timeline and program to meet installation objectives.
Discovery Phase: at the start of every insurance management system project Sapiens performs analysis to clearly define the scope, timelines and budgets of the project, to identify barriers to success, and to align stakeholder goals to project objectives.
System Architecture and Environments: we provide technical requirements documents and a series of recommendations for the architecture and required infrastructure to support the installation of our solution.
Integration Analysis: with every installation, there’s a high degree of variability and complexity for system integration requirements. To deal with this, dedicated teams focus on system integration issues, offering real-world business, technical and project expertise. They assess outbound and inbound feeds into our system for data, services and real-time requirements.
Migration/Conversion Services: migration planning depends on the carrier’s specific needs. Our implementation teams work with the carrier’s implementation and business teams to determine the best approach for migration or conversion of data.
Product Support: our maintenance and support program is designed to meet the needs of a diverse customer base with unique requirements and capabilities. The maintenance program addresses ongoing support of the base systems, featuring a web-based problem reporting and inquiry system, and delivery of system upgrades and problem resolution deliveries.